Privacy Policy

Last updated: [LAST UPDATED DATE]

This Privacy Policy explains how Capitol Crest Appliance Repair may collect, use and protect information when you visit applianceinsaintpaul.com or contact us by phone, email or online form.

It’s written in plain language. If anything is unclear, contact us.

[Owner to confirm: This policy is a practical website draft, not legal advice. Review every section marked “Owner to confirm” against your actual data practices, and consider review by a qualified attorney before publishing.]

Who We Are

Capitol Crest Appliance Repair is a locally owned appliance repair business in Saint Paul, Minnesota.

In this policy, “we,” “us” and “our” refer to Capitol Crest Appliance Repair. “You” refers to anyone who visits the website or contacts us.

What Information Do You Provide to Us?

We collect the information you choose to share when you call, email or submit a form.

When you contact us to ask a question or request service, you may provide:

You decide what to share. Some information, such as your address and a way to reach you, is needed to schedule service.

[Owner to confirm: Whether the website has a contact or booking form, and which fields it collects.]

Is Any Information Collected Automatically?

Only if the website or its hosting uses tools that collect information automatically; this section applies in that case.

[Owner to confirm: Whether any automatic data collection is in place. Remove or revise this section to match actual practice.]

If our website or hosting provider collects information automatically, it may include:

Web servers commonly record basic technical information in server logs to operate and secure a website. [Owner to confirm: Whether your hosting provider keeps server logs, and what they contain.]

How Do We Use Information?

To respond to you, provide service and run the business.

We may use information to:

We do not sell your personal information. [Owner to confirm: That no personal information is sold or shared for cross-context behavioral advertising. Revise if this is not accurate.]

Service Providers

If we use outside providers to operate the website or business, they may handle some information on our behalf.

[Owner to confirm: Which service providers, if any, receive customer or visitor information. Examples could include website hosting, email, scheduling, phone or form tools. List only providers you actually use.]

Where we use service providers, we share only the information reasonably needed for them to perform their service. Provider categories may include:

We may also disclose information when required by law, to respond to legal process, or to protect our rights, customers or the public.

Does This Website Use Cookies or Analytics?

Only if cookies or analytics tools are in place; this section applies in that case.

[Owner to confirm: Whether the website uses cookies, analytics or similar technologies, and which ones. Remove this section if none are used.]

Cookies are small text files stored in your browser. Websites may use them to remember preferences, keep features working or understand how visitors use pages.

If we use cookies or analytics:

Your choices: Most browsers let you block or delete cookies through their settings. Blocking some cookies may affect how parts of a website work.

Advertising and Remarketing

This section applies only if the website uses advertising or remarketing tools.

[Owner to confirm: Whether any advertising, remarketing or conversion-tracking tools are used on the website. Remove this section if none are used.]

If we use advertising tools, they may use cookies or similar technologies to measure ad performance or show ads to people who have visited our website. [ADVERTISING PLATFORM NAME, IF USED]

Where such tools are used, you may be able to limit personalized advertising through your browser settings, device settings or the advertising platform’s own preference controls.

How Long Do We Keep Information?

Only as long as reasonably needed for the purposes described in this policy.

How long we keep information depends on:

When information is no longer needed, we take reasonable steps to delete it or keep it in a form that no longer identifies you.

[Owner to confirm: Your actual retention practices for customer records, emails and form submissions.]

How Is Information Protected?

We take reasonable steps to protect information, but no method is completely secure.

We use reasonable measures appropriate to a small local business to protect the information we hold. However:

Please don’t send sensitive information such as payment card numbers, bank account details or government ID numbers by email or through a website form.

[Owner to confirm: Security practices in place, such as HTTPS on the website and access controls for customer records.]

Children’s Privacy

Our website and services are intended for adults.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Appliance repair services are arranged by adult homeowners, renters or property managers.

If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.

Third-Party Links

Other websites have their own privacy practices.

Our website may link to other websites, such as appliance manufacturers or review platforms. We don’t control those websites and aren’t responsible for their content or privacy practices.

Review the privacy policy of any website you visit.

What Choices and Requests Can You Make?

You can ask what information we hold about you, request corrections or deletion, and ask us to stop non-service contact.

You may contact us to:

To make a request, contact us using the details at the end of this policy. We may need to verify your identity before acting on a request.

[Owner to confirm: How requests will be received, verified and handled.]

Do State Privacy Laws Give You Additional Rights?

Possibly. Depending on where you live, you may have additional privacy rights under state law.

Several U.S. states have enacted consumer privacy laws, including Minnesota. These laws can give residents rights such as access, correction, deletion and opting out of certain uses of personal information.

Whether a particular law applies to a business depends on factors such as the business’s size, the amount of data it processes and how that data is used.

This section is general information, not legal advice. We have not determined here which, if any, state privacy laws apply to our business. If you believe you have rights under a state privacy law, contact us and we will review your request in good faith.

[Owner to confirm: Whether any state privacy law applies to your business. Have a qualified attorney review this section.]

Changes to This Policy

We may update this policy from time to time.

When we make changes, we’ll update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of the website after changes are posted means you accept the updated policy, to the extent permitted by law.

Contact Us

Questions about privacy? Call or email us.

Capitol Crest Appliance Repair 615 Montgomery St, Saint Paul, MN 55114 Phone: (651) 946-8464 Email: support@applianceinsaintpaul.com Hours: 8:00 AM–6:00 PM

You can also reach us through our contact page.