Reviews & Customer Feedback
Capitol Crest Appliance Repair holds a 4.9-star rating with 1,500+ satisfied customers over 10 years in Saint Paul, MN. See customer feedback and how to leave a review.
Why Capitol Crest
- Locally owned and family owned
- 10 years in business
- 4.9-star rating
- 1,500+ satisfied customers
- All major appliance brands
Capitol Crest Appliance Repair holds a 4.9-star rating and has served 1,500+ satisfied customers over 10 years in Saint Paul. We’re a locally owned, family-owned company, and our reputation has been built one household appliance at a time.
This page covers our verified reputation facts, where real customer feedback appears, and how to leave a review of your own.
Our Reputation at a Glance
4.9 stars, 1,500+ satisfied customers and 10 years in business.
| Reputation fact | Detail |
|---|---|
| Customer rating | 4.9 stars |
| Satisfied customers | 1,500+ |
| Years in business | 10 |
| Ownership | Locally owned and family owned |
| Based in | Saint Paul, MN |
| Service availability | Same-day and emergency service available |
These are the facts we stand behind. We don’t pad them, and we don’t round them up.
Where Do Our Customer Reviews Come From?
Individual reviews shown on this page should come only from verified customer sources.
We don’t write reviews on behalf of customers.
Customer words appear as the customer wrote them.
Reviews displayed here should come from real customers through established review platforms or direct, verifiable customer feedback.
If you see a review of Capitol Crest, it should be a real person describing a real service experience.
What Customers Are Saying
[VERIFIED REVIEW WIDGET / CUSTOMER QUOTES GO HERE]
What Does a 4.9-Star Rating Mean?
It means customers who rated Capitol Crest have been overwhelmingly positive about their experience, averaged across many different jobs.
A rating reflects many appliances, symptoms and households. No single number tells you everything, so it’s worth taking a closer look:
Read the individual reviews, not just the average
Look at how problems were described and resolved
Consider the types of appliances people mention
Call us with any questions the reviews don’t answer
Not sure what’s wrong with it?
Describe the symptom — we’ll diagnose it and tell you what’s possible today.
What Homeowners Look for in an Appliance Repair Company
Most people judge appliance repair on communication, diagnosis clarity, appliance knowledge, timeliness and respect for their home.
These qualities are worth weighing when you read any repair company’s reviews, including ours:
| What to look for | Why it matters |
|---|---|
| Communication | You should know what’s happening from the first call through the repair. |
| Diagnosis clarity | A good technician explains what’s wrong and why, not just what to replace. |
| Appliance knowledge | Modern appliances combine mechanical parts, electronics and sensors. |
| Timeliness | A failed refrigerator or leaking washer can’t always wait. |
| Respect for your home | Repairs happen in kitchens, basements and laundry rooms. Care matters. |
| Honest recommendations | Sometimes replacement makes more sense than repair. You deserve to hear that. |
This table describes what homeowners commonly evaluate. It isn’t a summary of specific reviews.
How Should You Read Appliance Repair Reviews?
Focus on specifics: the appliance, the problem and how the company communicated.
Helpful signs in a review:
The appliance and symptom are described
The reviewer explains what the technician found
The reviewer mentions how decisions were explained
The review reflects a real sequence of events
Less helpful signs:
Very short reviews with no detail
Reviews that don’t mention the service at all
Identical wording across multiple reviews
The Appliances Behind Our Reputation
Our rating reflects work across 14 categories of household appliances and all major brands.
Capitol Crest services all major appliance brands as an independent repair company. If your appliance is still under manufacturer warranty, check with the manufacturer first.
Is Same-Day or Emergency Service Available?
Yes. Same-day service and emergency service are both available, and regular hours are 8:00 AM–6:00 PM.
When a refrigerator is warming up or a washer won’t drain, availability is part of a good service experience.
Describe the appliance, brand and symptom
Ask about today’s openings
Same-day availability depends on the day’s schedule.
What Working With Us Looks Like
You call, we diagnose, we explain, and you decide.
and describe the appliance and problem.
a visit, including same-day when available.
of the symptom and the systems involved.
in plain language.
on repair, more information or replacement.
, sometimes in one visit and sometimes after a part arrives.
See What to Expect for the full picture, or learn more about Capitol Crest.
Not sure what’s wrong with it?
Describe the symptom — we’ll diagnose it and tell you what’s possible today.
How Do You Leave a Review?
Ask us for our review link, search for Capitol Crest Appliance Repair on the platform you already use, or email us privately.
Honest reviews help other Saint Paul homeowners choose a repair company, and they help us improve.
Ways to share feedback:
on the review platform you already use.
if you’d rather share feedback privately.
Tips for a helpful review:
Mention the appliance and the problem
Describe how the visit went
Note how clearly things were explained
Share whether you’d call us again
What If Something Didn’t Go Right?
Tell us directly. We want to hear it.
A 4.9-star rating doesn’t mean every job is perfect. If your experience fell short, contact us:
Include the date of service, the appliance and what went wrong. Direct feedback gives us the chance to respond and make it right where we can.
Frequently Asked Questions About Our Reviews
What is Capitol Crest’s rating?
Capitol Crest Appliance Repair holds a 4.9-star rating. That rating reflects feedback from customers across many types of household appliance repair in Saint Paul, from refrigerators and freezers to washers, dryers and ovens. Because a rating is an average, reading individual verified reviews gives you a fuller picture of how visits typically go.
How many customers has Capitol Crest served?
Capitol Crest has served 1,500+ satisfied customers over 10 years in business. That figure covers work across the 14 appliance categories we repair and all major appliance brands. We report it as 1,500+ because that’s the verified number; we don’t round it up or publish estimates we can’t support.
How long has Capitol Crest been in business?
Capitol Crest has been in business for 10 years, the whole time as a locally owned, family-owned company based in Saint Paul, Minnesota. Our address is 615 Montgomery St, Saint Paul, MN 55114. The About page explains more about who we are and how we approach repairs.
Are the reviews on this page real?
Reviews displayed on this page should come only from verified customer sources, such as established review platforms or direct, verifiable customer feedback. We don’t write, invent or pay for testimonials, and we don’t create composite quotes. If a review appears here, it should describe a real service experience from a real customer.
Do you edit customer reviews?
No. Customer reviews should appear as the customer wrote them, without rewording, trimming for tone or selective editing that changes meaning. Honest feedback, including critical feedback, is more useful to other homeowners than a polished page. If a customer asks for their review to be removed from this site, we’ll respect that request.
Can I leave a review?
Yes. If Capitol Crest has worked on your appliance, call (651) 946-8464 or email support@applianceinsaintpaul.com and we’ll point you to where you can post a review. You can also search for Capitol Crest Appliance Repair on the review platform you already use. Mentioning the appliance, the problem and how it was explained makes a review more helpful.
Can I send feedback privately?
Yes. If you’d rather not post publicly, email support@applianceinsaintpaul.com or call (651) 946-8464 during regular hours of 8:00 AM–6:00 PM. Private feedback is just as useful to us as a public review, and it gives us a direct way to follow up if something needs attention.
What should I do if I had a bad experience?
Contact us directly by phone or email with the date of service, the appliance involved and what went wrong. We want the chance to understand what happened and respond. A 4.9-star rating doesn’t mean every job is perfect, and direct feedback is the fastest way for us to address a problem where we can.
Does a high rating mean my repair will go a certain way?
No. A rating reflects past customer experiences, not a promise about a specific repair. Every appliance differs by age, condition, model and the nature of the failure. Some repairs are finished in one visit, some need a part, and some appliances aren’t worth repairing. We explain what we find so you can decide.
Where can I learn more about how you work?
Our About page covers who Capitol Crest is, including our 10 years in business and local, family ownership. Our What to Expect page walks through a visit from the first call to the repair decision. Both pages help you understand our approach before you book.
Experience Capitol Crest for Yourself
If an appliance in your Saint Paul home needs attention, we’d be glad to help and earn your review.
Capitol Crest Appliance Repair 615 Montgomery St, Saint Paul, MN 55114 Phone: (651) 946-8464 Email: support@applianceinsaintpaul.com Hours: 8:00 AM–6:00 PM · Same-day and emergency service available
Call (651) 946-8464 or contact us online. Visit our homepage for all services.
Explore More from Capitol Crest
Saint Paul, MN Accessibility Statement
Saint Paul, MN Appliance Brands We Repair
Saint Paul, MN Appliance Error Codes: What They Mean and What They Don't
Saint Paul, MN Appliance Repair FAQ
Saint Paul, MN Appliance Repair Guides: Troubleshooting, Safety & Decisions
Saint Paul, MN Appliance Repair Service Area: Saint Paul, MN
Saint Paul, MN Bosch Appliance Repair Saint Paul, MN
Saint Paul, MN Capitol Crest Appliance Repair Reviews
Saint Paul, MN Contact Capitol Crest Appliance Repair
Saint Paul, MN Convection Microwave Repair
Saint Paul, MN Cooktop Repair
Saint Paul, MN Dishwasher Not Draining? Causes, Safe Checks & Next Steps
Saint Paul, MN Dishwasher Repair St. Paul, MN
Saint Paul, MN Dryer Not Heating? Causes, Safe Checks & Next Steps
Saint Paul, MN Dryer Repair St. Paul, MN
Saint Paul, MN Dryer Taking Too Long to Dry? Airflow, Vent & Heat Causes
Saint Paul, MN Freezer Cold but Refrigerator Warm? Causes & Safe Checks
Saint Paul, MN Freezer Repair Saint Paul, MN
Saint Paul, MN GE Appliance Repair St. Paul, MN
Saint Paul, MN Garage Refrigerator in a Minnesota Winter: What Happens & What to Do
Saint Paul, MN General Appliance Repair
Saint Paul, MN How Old Is My Appliance? Find the Age by Model & Serial Number
Saint Paul, MN Ice Maker Repair Saint Paul, MN
Saint Paul, MN Kenmore Appliance Repair Saint Paul, MN
Saint Paul, MN LG Appliance Repair Saint Paul, MN
Saint Paul, MN Maytag Appliance Repair Saint Paul, MN
Saint Paul, MN Oven Not Heating? Electric, Gas & Convection Causes
Saint Paul, MN Oven Repair Saint Paul, MN
Saint Paul, MN Privacy Policy
Saint Paul, MN Range Hood Repair Saint Paul, MN
Saint Paul, MN Refrigerator Not Cooling? Causes, Safe Checks & Next Steps
Saint Paul, MN Refrigerator Repair St. Paul, MN
Saint Paul, MN Refrigerator Water Filter Repair St. Paul, MN
Saint Paul, MN Repair or Replace an Appliance? A Practical Decision Guide
Saint Paul, MN Samsung Appliance Repair Saint Paul, MN
Saint Paul, MN Stove Repair Saint Paul, MN
Saint Paul, MN Terms of Use
Saint Paul, MN Trash Compactor Repair Saint Paul, MN
Saint Paul, MN Washer Not Draining? Causes, Safe Checks & When to Call
Saint Paul, MN Washer Not Spinning? Causes, Safe Checks & Next Steps
Saint Paul, MN Washer Repair St. Paul, MN
Saint Paul, MN What to Expect From Appliance Repair Service
Saint Paul, MN Whirlpool Appliance Repair Saint Paul, MN
Saint Paul, MN
Ready to Book Your Repair?
Same-day and emergency service available across Saint Paul.
☎ Call (651) 946-8464 Back to Homepage